This Privacy Policy describes how Zgara Te Gjyshi collects, uses, and protects your personal data when you visit or place a food order through our website.
1
Data Controller
2
Data We Collect
2.1 Data Submitted via the Order / Contact Form
- Full name
- Email address
- Phone number
- Delivery address (for orders)
- Order details or message content
2.2 Data Collected Automatically
- IP address of the visitor
- Browser type and operating system
- Pages visited and session duration
- Device information
No database. This website does not maintain a server-side database. Data submitted through our form is sent directly to our email inbox.
3
Purpose & Legal Basis of Processing
| Purpose | Legal Basis | Article |
|---|---|---|
| Processing food orders | Contractual necessity | Art. 5(b) |
| Responding to contact-form enquiries | Contractual necessity / legitimate interest | Art. 5(b)(f) |
| Service improvement | Legitimate interest | Art. 5(f) |
| Compliance with legal obligations | Legal obligation | Art. 5(c) |
| Direct marketing (only with consent) | Explicit consent | Art. 5(a) |
4
How We Process Your Data
- Form submissions are transmitted directly to our email inbox
- No customer profiles or user accounts are created
- No automated decision-making or profiling takes place
5
Data Retention
| Data Category | Retention Period | Reason |
|---|---|---|
| Order data | 5 years | Tax & accounting obligations |
| Contact form enquiries | 12 months from reply | Customer service follow-up |
| Navigation / server logs (IP) | 30 days | Security monitoring |
| Marketing consent records | Until consent is withdrawn | Proof of consent |
6
Data Sharing & Disclosure
We do not sell, rent, or trade your personal data.
- Authorised employees of Zgara Te Gjyshi
- Web hosting and email service providers
- Competent authorities when required by Albanian law
7
Your Rights
Right of Access
Obtain a copy of your data.
Art. 12, Law 9887/2008Right to Rectification
Request correction of inaccurate data.
Art. 12, Law 9887/2008Right to Erasure
Request deletion of your data.
Art. 12, Law 9887/2008Right to Object
Object to processing based on legitimate interests.
Art. 12, Law 9887/2008Withdraw Consent
Revoke consent at any time.
Art. 5(a), Law 9887/2008Right to Complain
Lodge a complaint with the Albanian IDP.
Art. 32, Law 9887/2008Send requests to . We respond within 30 days.
8
Cookies & Third-Party Tracking Tools
| Type | Tool | Purpose | Consent Required |
|---|---|---|---|
| Essential | Site functionality | No | |
| Analytics | Google Analytics | Traffic statistics | Yes |
| Advertising | Meta Pixel | Ad measurement & retargeting | Yes |
9
Children
Our website is not directed to children under 16. Contact us at if you believe a child has submitted data.
10
Policy Updates
Current version: 1.0 · Last revised: June 2026
11